THE SIX MOST IMPORTANT WORDS:
“I admit the fault is mine.”
THE FIVE MOST IMPORTANT WORDS:
“You did that very well.”
THE FOUR MOST IMPORTANT WORDS:
“What is your opinion?”
THE THREE MOST IMPORTANT WORDS:
“Will you pleaseā¦”
THE TWO MOST IMPORTANT WORDS:
“Thank you”
THE MOST IMPORTANT WORD:
“Us”
THE LEAST IMPORTANT WORD:
“Me.”